DRESS BEFORE FLIGHT thanks you for choosing to shop with us. Customer satisfaction is our first priority. Below you will find our guidelines for the return process:
We accept returns within 30 days from the date of order receipt. After 30 days, we won’t be able to accept any returns.
DRESS BEFORE FLIGHT offers free returns for exchanges within Italy.
Returned products must be in the same condition as received. They should be unwashed, undamaged, and must include all original labels. The product must be returned in its original packaging.
Once the return is received and verified to be in correct condition, we will issue the refund within 7 business days. Please note that the time it takes for the refund to reflect in your account may vary based on your bank or payment method used.
Items purchased from the outlet section and items that have been tailor-altered are not eligible for return.
To initiate a return, please follow these steps:
-1-
Contact us via email at info@dressbeforeflight.com to inform us of your intention to return a product writing your order number in the subject.
-2-
Pack the product securely using the original packaging. Ensure all labels are intact. Include a copy of the invoice or receipt inside the package.
-3-
Ship to the address given by our customer service.
(for orders within Italy, you will receive a prepaid shipping label if you asked for an exchange).
-4-
Once the return is received and the product’s condition is verified, we will process your refund or exchange.
If you have any further questions or need assistance, feel free to reach out. Thank you for your understanding and cooperation.
The entire team of DRESS BEFORE FLIGHT in collaboration with JetSeam is at your complete disposal!
Write to us for any question about our products, to request information or to send us a feedback…
We are here to assist you!
The product images in this shop have been provided by the respective brand and are used with the permission granted by the respective brand. All copyrights on the images remain the property of the brand. The use of these images is limited exclusively to the display and promotion of the products within this shop. Any unauthorised use of the images is prohibited and may result in legal consequences.
The entire team of DRESS BEFORE FLIGHT in collaboration with JetSeam is at your complete disposal!
Write to us for any question about our products, to request information or to send us a feedback…
We are here to assist you!
The product images in this shop have been provided by the respective brand and are used with the permission granted by the respective brand. All copyrights on the images remain the property of the brand. The use of these images is limited exclusively to the display and promotion of the products within this shop. Any unauthorised use of the images is prohibited and may result in legal consequences.